Ecosystem

Discover our ecosystem. More than just a device – we’re building your business’s legacy

We offer not only vending machines, but a fully integrated platform and ecosystem that supports your business from the moment the goods are produced right through to their collection by the customer.
Find out what our environment consists of – you can customise and expand it as you wish.

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Full control over your business, right from your mobile

Advanced Analytics and Remote Management

At the very heart of our ecosystem are the analytics tools and full control over your business, all from the palm of your hand.

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    Manage from anywhere

    You can change prices, add special offers, and manage products and bookings via the app or the cloud, whether you’re in your car or at the office – without having to go to the machine.

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    Three levels of analytics:

    • Basic dashboard The app displays sales history, statistics and machine status (you can view it, for example, on a large TV in the office).
    • Dedicated Power BI, drawn ‘on the back of a napkin’ to suit your needs, showing exactly the charts you’re looking for.
    • Raw logs in Google Sheets, which synchronise with every sale, enabling advanced production planning (e.g. of sushi sets) based on demand and historical data.
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    Openness and integration

    We have our own source code, which allows us to fully integrate the machine with your current ERP system (e.g. stock levels, documents).

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We combine TRADITIONAL sales with modern methods

Multi-channel sales
and E-commerce

We combine in-store and online sales, offering a faster collection service than that provided by popular vending machines.

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    Click & Collect in 5 minutes

    Customers buy goods online and can collect them from a machine within just a few minutes. We provide our own websites (such as kupbukiet.pl and yumly.pl) as well as an open API for integration with your shop.

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Your machine helps you with your marketing

Marketing Automation (Social Media)

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    Your machine helps you with your marketing

    From within the management app, all you need to do is take a photo of the product in the locker, add a description, and the system will automatically post on your Facebook and Instagram. In future, this process will be supported by artificial intelligence.

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We protect your product at every stage – from production to release

Microbiological Safety (DAS System)

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    DAS System

    It ensures microbiological cleanliness. It can be fitted in the machine itself, but also in delivery vans, warehouses and production halls.

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We have ensured that our machines are user-friendly for everyone

Uncompromising Accessibility (Inclusivity)

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    For wheelchair users and people of short stature

    A single click (the shopping trolley icon) ensures appropriate access for people with disabilities.

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    For people with visual impairments and the blind

    The machines feature Braille labels, a high-contrast mode, adjustable font size and a headphone socket (mini-jack) for voice guidance. Once the QR code has been scanned, the app can read out the contents of the lockers aloud and guide the customer.

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    Intuitive shopping

    We are introducing a traffic light system (a flashing handle and a locker containing the purchased goods), a shopping basket function (multiple products on a single receipt) and a system where purchases are made solely by scanning QR codes on the lockers, without using a screen.

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We guarantee a fast service and the availability of parts for years to come

Reliable Service and the Guard Connect Feature

We don’t leave our customers to deal with problems on their own. We guarantee the availability of spare parts for 15 years and the backward compatibility of our devices.

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    Guard Connect

    Our system monitors key machine parameters (power supply, internet connection, temperature, cabinet jams) every 5 minutes. We often send out a service call before you even notice the fault yourself

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    An immediate response:

    As far as We resolve 70% of issues remotely within 2 hours. Service engineers are stationed in such a way that they can reach any machine in Poland within a maximum of 2 hours.

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    Door-to-Door Repairs:

    Our service engineers carry most of the spare parts with them. They repair the machine on site, without taking it away from you or removing it from sale.

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An ecosystem also involves a full business partnership

Support from A to Z – From concept to expansion

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    Dedicated mentor:

    From the moment of purchase, you are assigned a dedicated contact who will assist you at every stage.

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    Scalability and Sales Walls:

    At any time, we can upgrade your machine, change the layout of the cabinets, or even create a ‘sales wall’ serving several different businesses from a single terminal. We also create bespoke enclosures, tailored, for example, to the strict requirements of heritage conservationists

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    Buy-back guarantee:

    If you ever decide to change sectors, we’ll be happy to buy the device back from you. With us, your investment is completely secure.

Ecosystem | Eldrut-automatics.com